On WhatsApp, where you already are
Message the channel and a real person who knows JewelGrow answers — quick, direct, in your language.
Support
A real team near you, on WhatsApp, in your language
When it's your gold and your customers, you want a real person who knows your business and picks up. That's what you get — a dedicated team on WhatsApp, and software steady enough that most days you won't need them.
10+onboarding, implementation & support team
WhatsApp+91 93637 90916 · dedicated channel
Mon – Fri10 am – 9 pm
Saturday10 am – 6 pm
Week-offs & holidaysessential WhatsApp support
Includedwith your yearly subscription
Support that gets out of your way
We set you up, not just sign you up
A dedicated onboarding and implementation team moves your data, sets up your showroom and trains your staff — you're never left to figure it out alone.
Built to need us less
The app is designed so the everyday things just work. Support is there for when you truly need it — not something you fight with every day.
Support questions
How do I reach support?
On our dedicated support WhatsApp channel — +91 93637 90916 — a real person on our 10+ member onboarding, implementation and support team, near you, in your language.
What are the support hours?
Workdays 10 am to 9 pm, Saturday 10 am to 6 pm. On week-offs and holidays we keep essential WhatsApp support running for anything urgent.
Is support extra?
Support is included with your yearly subscription — it's not a paid add-on. That subscription also covers your hosting and software updates.
What if something breaks during a busy day?
Message the support WhatsApp channel — we prioritise anything that stops your counter, and get you moving fast.
See it with your own stock and your own schemes
A demo takes 30 minutes, in your language, at your convenience. WhatsApp us, or leave your number — we're near you, and we answer.